SimpleSwap FAQ: ChangeNOW & Changelly Alternative Questions
Get answers to common questions about SimpleSwap and how it compares to other instant crypto exchanges.
General Questions
What is SimpleSwap?
SimpleSwap is an instant, non-custodial cryptocurrency exchange that allows you to swap 1500+ cryptocurrencies without registration or KYC verification.
Launched in 2018, it's a popular alternative to ChangeNOW, Changelly, and other instant swap services. Key features include:
- 1500+ supported cryptocurrencies
- No account registration required
- Fixed and floating rate options
- Loyalty cashback rewards program
- Mobile apps for iOS and Android
Is SimpleSwap safe and legit?
Yes, SimpleSwap is a legitimate and safe cryptocurrency exchange. Here's why:
- Operating since 2018 - 5+ years of reliable service
- Excellent Trustpilot rating - 1600+ positive reviews
- Non-custodial - your funds are never stored on the platform
- Transparent operations - clear terms and support
SimpleSwap has similar trust levels to ChangeNOW and StealthEX.
How many cryptocurrencies does SimpleSwap support?
SimpleSwap supports over 1500 cryptocurrencies, including:
- Major coins: Bitcoin, Ethereum, Litecoin, Ripple
- Stablecoins: USDT, USDC, DAI, BUSD
- Privacy coins: Monero, Zcash
- DeFi tokens and thousands of altcoins
This is more than ChangeNOW (300+), Changelly (200+), or FixedFloat (100+), and comparable to StealthEX (1400+).
Comparison Questions
How does SimpleSwap compare to ChangeNOW?
Both are excellent non-custodial instant exchanges. Key differences:
- Coins: SimpleSwap 1500+ vs ChangeNOW 300+
- Rewards: SimpleSwap has loyalty cashback, ChangeNOW doesn't
- History: ChangeNOW started 2017, SimpleSwap 2018
- KYC: Both no mandatory KYC
Choose SimpleSwap for more coins and rewards; ChangeNOW for slightly longer track record.
Is SimpleSwap better than Changelly?
SimpleSwap has several advantages over Changelly:
- No KYC: SimpleSwap never requires it; Changelly sometimes does
- More coins: 1500+ vs 200+
- Rewards: Cashback program available
Changelly advantages:
- Operating since 2015 (longest track record)
- Changelly PRO for advanced trading
SimpleSwap vs StealthEX - which is better?
Both are very similar privacy-focused exchanges:
- Coins: SimpleSwap 1500+ vs StealthEX 1400+ (similar)
- Mobile apps: SimpleSwap has them, StealthEX doesn't
- Rewards: SimpleSwap has loyalty program
- Privacy: Both have strong privacy focus
Choose based on whether mobile apps and rewards matter to you.
Security & Privacy
Does SimpleSwap require KYC verification?
No, SimpleSwap does not require mandatory KYC verification. You can exchange cryptocurrencies by:
- Simply providing your receiving wallet address
- No email or account registration needed
- No identity documents required
This is similar to GODEX and StealthEX privacy policies, and better than Changelly which sometimes requests KYC.
Is SimpleSwap non-custodial?
Yes, SimpleSwap is fully non-custodial:
- Your funds are never stored on the platform
- Crypto goes directly from your wallet to destination
- You maintain full control of your private keys
- No risk from exchange hacks
All major instant exchanges (ChangeNOW, Changelly, StealthEX) use the same non-custodial model.
Can SimpleSwap access my wallet?
No. SimpleSwap only uses the wallet addresses you provide:
- You give a receiving address - where to send exchanged crypto
- You send from your own wallet - SimpleSwap never has access
- No private keys or seed phrases ever shared
Fees & Rates
What are SimpleSwap fees?
SimpleSwap fees are included in the exchange rate:
- No separate service fee displayed
- What you see is what you get
- Rates aggregated from multiple sources for competitiveness
- Network fees (blockchain) are shown separately
This is similar to ChangeNOW and Changelly. For transparent separate fees, try FixedFloat (1% fixed, 0.5% floating).
Are SimpleSwap rates competitive?
Yes, SimpleSwap aggregates liquidity from major exchanges:
- Binance, Kraken, Huobi, KuCoin, OKEx
- Rates often match or beat ChangeNOW/Changelly
- Use aggregators like Swapzone to compare in real-time
What's the difference between fixed and floating rates?
Fixed Rate:
- Rate locked when you create the exchange
- Guaranteed receive amount
- Time limit to complete (usually 20-60 minutes)
- Protection from market volatility
Floating Rate:
- Rate adjusts based on market at exchange time
- May receive more or less than initially quoted
- No time pressure
- Often slightly better base rate
Usage Questions
How long do exchanges take on SimpleSwap?
Most exchanges complete in 5-30 minutes:
- Depends on blockchain confirmation times
- Bitcoin: typically 10-30 minutes
- Ethereum: typically 5-15 minutes
- Fast chains (Solana, etc.): under 5 minutes
This is comparable to ChangeNOW, Changelly, and other instant exchanges.
Is there a minimum exchange amount?
Yes, minimum amounts vary by cryptocurrency and are shown when you select a pair. Generally:
- Minimums are low (often equivalent to $1-10)
- Floating rate usually has lower minimums
- Check the exchange page for exact amounts
Does SimpleSwap have a mobile app?
Yes, SimpleSwap offers mobile apps:
- iOS - available on App Store
- Android - available on Google Play
- Full functionality of web version
This is an advantage over StealthEX and FixedFloat which don't have mobile apps. ChangeNOW and Changelly also have apps.
What is the SimpleSwap loyalty program?
SimpleSwap offers a unique cashback rewards program:
- Earn USDT or BTC cashback on every exchange
- Optional account creation to track rewards
- Hold SWAP tokens for bonus rewards
- Cashback accumulates and can be withdrawn
This is a unique feature - ChangeNOW, Changelly, StealthEX, and FixedFloat don't offer loyalty rewards.